♥ FREE EXPRESS SHIPPING ON AUS ORDERS OVER $40 ♥


AUSTRALIA WIDE SHIPPING
  • We offer FREE express shipping Australia wide on all orders over $40.00
  • All orders under $40.00 will incur an $8 shipping charge

All orders placed from Monday to Friday (excluding public holidays) will be packed and dispatched within 24 hours. We ship all Australian deliveries of shoes via the Australia Post express post service. This ensures next day delivery for metropolitan areas. Once your order has been shipped, you will receive an email notification with full tracking details. Australia wide deliveries should be received within 1-3 business days of dispatch. However due to external factors, please allow up to 5 business days before contacting Fiebiger Shoes. Please note that the shipping cost is determined by the total amount after any discount codes may have been applied.

During busy sale periods, orders may take longer to dispatch due to the high volume of orders being processed. Please note that we will always endeavour to have all parcels dispatched within 72 business hours of order placement.

When your order has been dispatched, you will receive an email from Fiebiger Shoes with tracking information so that you can follow the progress of your package. We recommend you check the tracking so that you can ensure you will be home if necessary when delivery occurs.

Once your parcel has left our warehouse, it is the property of Australia Post. However, if you email us at customercare@fiebigershoes.com we will do all we can to track and find your parcel for you. If you are not home when Australia Post attempts the delivery, they will leave a card notifying you that your package will be awaiting collection at a local post office. Please be sure to check your tracking email if you think this may have occurred but you have not received a notification card. Australia Post will only hold your parcel for a maximum of 10 days before returning it to our warehouse. If this occurs, you will be asked to pay for any associated re-delivery costs.

We are able to ship to residential, business and PO BOX addresses.

INTERNATIONAL SHIPPING

  • We ship worldwide and international shipping costs differ from country to country. Please see below for a list of flat rate, international shipping charges.
  • Delivery time is based on delivery to metropolitan areas. Delivery times to regional areas may slightly differ.
  • We are unable to send to an international PO BOX, please provide a residential or business address with your order.
  • Please provide a phone number for all international orders.
  • It is the responsibility of the customer to pay any duty or sales tax within your own country. For more information on custom charges, please contact your relevant customs authority.
  • Please note that there is no return or exchange on sale items that are shipped internationally.
COUNTRY COST
DELIVERY TIME
OCEANIA
New Zealand $15
2-3 Days
NORTH AMERICA
USA $30 2-5 Days
Canada $20 3-10 Days
ASIA
Japan $25 2-3 Days
Hong Kong $20 3-10 Days
China $20 3-10 Days
South Korea $25 3-10 Days
Malaysia $25 3-10 Days
Singapore $20 3-10 Days
EUROPE
France $25 3-10 Days
Germany $25 3-10 Days
United Kingdom $25 3-10 Days
Spain $25
3-10 Days
OTHER
All Other Countries $35
3-20 Days
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